CONTACT US

We're here to help.

Have a question, need styling advice, or just want to say hello? Our team is always happy to help.

GET IN TOUCH

Send us a message

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Other ways to reach us

Prefer a different channel? You can also contact us here.

Email

Our team typically replies within 24 hours.

info.rarethread@gmail.com

Phone

Mon – Sat, 10 AM – 6 PM (IST)

+91 63517 58866

Our Studio

Visit us by appointment.

Shed 60, Darshan Industrial Society, Near Komal Circle, Surat – 394210

FAQ

Quick Answers

Find answers to common questions.

You can request a return or exchange within 3 days of delivery. Products must be unused and unwashed with tags intact, and a product opening video is required. See our Refunds & Returns Policy for full details.

We dispatch your order the next working day. Delivery usually takes 3–7 business days, depending on your location.

Not at the moment — we currently deliver across India only.

Once your order is shipped, we send a tracking link by SMS, WhatsApp and email.

We accept UPI, credit and debit cards, net banking, wallets and Cash on Delivery (COD).

VISIT OUR STUDIO

Come say hi.

We'd love to meet you in person and help you find your perfect fit.

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Easy Returns

Hassle-free returns

Real People

A team that cares